We've found a way to work around this until the time comes that Shopify provides Apps the necessary access to this data - however, this currently requires that your Navigation Menus be viewable to the public (in a live store). Why aren't my Navigation menus being backed up?Īt this time, Shopify provides us limited access to your store's Navigation Menus, per their current API and permissions. These pages are created within the app - but wind up being published TO Shopify where we can see them and back them up. Pages created by apps like PageFly or Shogun which allow users to create beautiful HTML pages and push them to Shopify CAN be backed up.
Does Rewind backup pages created by other apps? Please visit to get more information on our copy features and when they will be available. We are currently in the testing phase for both QuickBooks Online Copy and BigCommerce copy which will allow the copy/transfer of data between accounts via Rewind however these are not ready yet. Can I backup my account and then upload the backup into a new account? Please contact support if you require a hard copy of your data and we'll be happy to work with you to find a solution. We do have the ability to export a JSON file of your data for a fee. This does mean that at the moment we do not offer exports as part of our regular service.
Take that rewind it back download#
Can I download my backups?Īt the moment Rewind is an entirely cloud based service - meaning all of your data is stored online, in our secure, encrypted servers. *Please note that while you can maintain your Rewind account on its own and continue to have access to your backups, if your account is deleted, you will be unable to perform a restore. So long as you maintain your active Rewind account, you can continue to sign into your Rewind account (using the owner email on file) and view your backups, regardless of whether you choose to close down your QuickBooks Online/Shopify or BigCommerce account. Can I keep access to my backups even if I delete my Shopify/QuickBooks Online/BigCommerce account? This also saves you from having to fill up your local drive with redundant backup files. This means all of our backups are stored online, in secure, encrypted servers so that you have the convenience of accessing them from wherever you are in the world no matter what happens. We are proudly a cloud based backup service. Are the backups done in the cloud, local, or both? However subsequent backups are much faster.
You should expect it to take as long as an hour for the first backup depending on how large your account is and how much data is in there. The first backup takes the longest because we have to catalog all your account information for the very first time. How long does it take to complete the first backup? Here are our most frequently asked questions specifically about our backups. Backup FAQ Common questions about Rewind Backups
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